If you’ve never signed up for a hosting account or you are switching companies and the new one employs an account administration console that you have not seen before, you may become bewildered about how to accomplish a certain task in your account or on your desktop PC. That is the reason why, some web hosting providers have created a knowledge base, which specifies the most frequent questions and issues related to their platform, rather than including only some generic information. This kind of knowledge base will allow you to find the necessary information swiftly and effortlessly, so you will not need to invest lots of time and energy on stuff that might require something as simple as clicking on a button or marking a checkbox. In this way, not only can you get things done, but you can also become aware of a lot of new and interesting details, both about the way you can manage your account and about the way the hosting service functions in general.
Extensive Online Documentation in Cloud Website Hosting
If you’ve bought your very first cloud website hosting account from our company or have moved your website over to us, you’ll become used to our platform and our in-house created Hepsia hosting Control Panel in no time as we have compiled a thorough knowledge base where you can find all the information that you could ever need – both general info with regards to the service as a whole and more specific info about the different functions that you can use and the obstacles that you might stumble upon. The articles are available in two places. The complete article collection can be accessed through the Help section of the Control Panel. You can read articles that are dedicated to the different features in every section of the Control Panel as well. You can learn how to do basically everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles include elaborate instructions, so you will never become perplexed because of an ambiguous text. Naturally, if you come across a more specific obstacle and you are unable to find anything about it in our knowledge base, you can contact our tech support staff 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve prepared an in-depth knowledge base for all our present and prospective customers, so if you buy a semi-dedicated server package through us, you’ll be able to find any info that you’re searching for at any time. We’ve got tons of informative articles, which will help you better understand what’s happening in your account – "What’s PHP?" and "What are file access permissions?" are merely 2 examples. Our in-depth manuals will help you do anything you want – extract files from an archive, import a database, redirect a domain, and so on. On top of that, we’ve also got troubleshooting guidelines, which will permit you to discover what spurs a given problem and the possible solutions for it. In case you cannot send e-mail messages or your domain name returns a 500 Internal Server Error message, for instance, you can examine our knowledge base and repair the issue straight away. The articles can be accessed through any Control Panel section, as well as through the all-inclusive Help section.