Installation and Troubleshooting
Find out what the Installation & Troubleshooting characteristic offered with the Virtual Private Servers and the dedicated servers involves.
If you get your own hosting server, you'll have more freedom in regards to what you'll be able to install and run compared to a shared web hosting account. With a shared service, you have access just to your own account, therefore you're not able to install server-side software. Although this is not a concern for the majority of script-driven applications, there are a few which have particular requirements and need particular software to be present on the server either for some additional features or for them to work at all. If you have practical knowledge, you'll not have any issues to run the hosting server, but if you do not, you may simply not have the skills to manage everything and use the script applications which you want. If this is the case, you could use our Installation & Troubleshooting upgrade, so our system admins can setup everything for you and help you with any issues that you might come across.
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Installation and Troubleshooting in Dedicated Hosting
You'll be able to add the upgrade to any one of the
Linux dedicated hosting we offer at any time that you need it. In the event that you need any custom work from our administrators right after your server is ready, you could acquire the upgrade during the hosting server signup process, or if you need something to be carried out later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features one hour of work from our admins on your hosting server, so in the event that you experience any difficulties to install a third-party piece of software or some app gives errors and doesn't work the way it should, our professionals will be able to aid you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable in case you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it comes with.