Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Warranty

  • Each ticket that you submit to our tech assist Dept will be responded to within approximately 1 hour. The general inquiries will be replied to instantly. Nevertheless, if the assistance request you have sent us calls for assistance from a certified administrator, we’ll send the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Top–class Technical Help And Support Service

  • We will be online for you 24/7 to give you guidance and technical support and to help you with any issue that you might stumble upon while you are managing your virtual server. We are able to help you with all pre–installed software packages, plus your OS, server management panel (dependent upon the VPS type) and the Site Control Panel produced 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Site Control Panel that is provided absolutely free along with your virtual server, you will discover an interesting Help section, that includes all that you should be informed about when managing your web sites and software. We have added a wide array of how–to reports and video tutorials that demonstrate the basic site maintenance responsibilities in an easy–to–understand form.